Insurance submission intake automation — email & ACORD to structured data
RMA turns broker emails, ACORD 125/127/140, and loss runs into clean records in your policy-admin system — in minutes, not hours, with a human review step before anything posts. Built for MGAs, program admins, and wholesale brokers.
Intake is where the quoting clock starts — and where it stalls
Before an underwriter can quote, someone has to read the email, open every attachment, and re-key ACORD fields, vehicle schedules, and loss-run rows by hand — 45 to 90 minutes per submission. It's slow, it's error-prone, and it gets worse as volume grows. RMA removes that step entirely.
From: broker@agency.com
Subject: New business — trucking
“Hey, please quote the attached. Insured is
Sunrise Freight LLC, 6 power units. ACORD +
loss runs attached. Need it by Friday.”
📎 ACORD_125.pdf, ACORD_127.pdf,
📎 loss_run.pdf, vehicle_schedule.xlsx
Illustrative. Confidence scores shown per field; values trace back to the source document.
From inbox to PAS in four auditable steps
Every submission follows the same path. No black-box magic, no data sitting in a silo you have to log into.
Ingest
Broker emails, ACORD PDFs, loss runs, and vehicle schedules arrive in your existing inbox. RMA picks them up automatically — no forwarding rules, no upload portal, no broker behavior change. Attachments and inline content are captured together as one submission.
Classify
Every page is identified — ACORD 125, 127, 140, loss run, schedule of vehicles, MVR, supplemental — and grouped into the right submission. Multi-model AI assigns a document type with a confidence score, so mixed and out-of-order PDFs sort themselves.
Extract
Insureds, drivers, vehicles, coverages, and claims history are pulled from every document and typed against your field schema. VINs are decoded, loss-run rows are itemized, and each field carries a confidence score traced back to the exact source region.
Push
Structured records land in your policy-admin system — Vertafore IMS, Guidewire, Dayd ALIS, or a custom API we build for you. Nothing posts without passing your review threshold, so the system of record stays clean.
Built for the documents your submissions actually contain
RMA classifies and extracts the full intake packet — not just the clean, machine-readable forms.
Broker emails
Body text + every attachment, captured as one submission
ACORD 125
Commercial insurance application — insured & general info
ACORD 127
Business auto section — coverages & limits
ACORD 140
Property section — locations & values
Loss runs
Carrier-formatted claim histories, itemized row by row
Schedule of vehicles
Power units & trailers, VIN-decoded
MVRs & supplementals
Driver records and program-specific forms
See the extraction detail on the document extraction page.
Accuracy you can audit, not a black box
The hard part of intake automation isn't reading a clean form — it's knowing when the machine is unsure. RMA is built around that.
Multi-model AI
Documents route across models by type and difficulty — not one black-box prompt.
Field-level confidence
Every extracted value carries a score, so low-confidence fields surface for review.
VIN decode built in
Vehicle identification numbers are validated and expanded, not just transcribed.
Typed persistence
Output is validated against your schema before it's ever eligible to post.
Human-in-the-loop
A reviewer approves before anything reaches your PAS — you set the threshold.
Source provenance
Every field links back to the exact document and region it came from.
“The submissions that used to eat our mornings now land structured and ready to quote. Intake stopped being the bottleneck.”
Built and validated with BSRI on commercial trucking submissions
Go deeper
Document Extraction
How RMA reads ACORD forms and loss runs — and how field-level confidence keeps it honest.
Trucking & Commercial Auto
The messiest stack in the book — power units, schedules, and multi-page loss runs.
Policy-Admin Integrations
Connectors for IMS, Guidewire, Dayd ALIS, and custom PAS APIs.
Security & Trust
DB-per-tenant isolation, encryption, and how your data stays yours.
Submission intake automation, answered
What is submission intake automation?
It's the process of turning inbound insurance submissions — broker emails, ACORD forms, and loss runs — into clean, structured records in your policy-admin system without manual data entry. RMA ingests, classifies, and extracts each submission, then pushes typed data into your PAS after human review.
Which documents can RMA process?
Broker emails and their attachments, ACORD 125/127/140 applications, carrier loss runs, schedules of vehicles, MVRs, and program-specific supplementals. Mixed, out-of-order, and multi-page PDFs are classified automatically.
How accurate is the extraction?
Every field is extracted with a confidence score and traced back to its source region in the document. Low-confidence fields are surfaced for a human reviewer, and nothing posts to your system of record until it passes your review threshold — so accuracy is auditable, not assumed.
Does it integrate with my policy-admin system?
Yes. RMA pushes structured data into Vertafore IMS, Guidewire, and Dayd ALIS, or a custom API we build for you. Data flows into the system your underwriters already use — it doesn't sit in ours.
Do brokers have to change how they submit?
No. Submissions keep arriving in your existing inbox exactly as they do today. There are no portals, forwarding rules, or new steps for brokers — RMA works behind your current intake channel.
See it run on your actual submissions
30 minutes. We take real (or sample) submissions through the full pipeline — inbox to structured record. No slides, no pitch deck.
Book a demo